Store Policies

By submitting an order, you agree to be bound by the following terms and conditions:

  •  All orders are subject to a corresponding shipping fee based on location and weight of the package.
  • Individual prices of the products do not include said shipping fee.
  • Once an order has already been dispatched, The Good Trade will not be able to exchange the product.
  • Returns and exchanges are only allowed if an item is clearly flawed or damaged before shipping. If the items are clearly damaged during transit, returns or exchanges will not be accommodated. Shipping costs will be shouldered by the customer.
  • The Good Trade has the right to deny returns and exchanges if the items do not meet our policy standards.
  • The Good Trade is not liable for any failure, delay, loss, and damage of the products while in transit.
  • The Good Trade does not allow refunds.