Frequently Asked Questions

  • SHOPPING & PAYMENT
  • SHIPPING
  • REFUNDS & EXCHANGES
  • HARDIN CAPSULE COLLECTION

SHOPPING & PAYMENT

Feel free to browse through the Hardin Collection through our webshop. We’ve arranged them through categories for easier navigation. Add to cart your faves and proceed to checkout! Don’t worry, we’ll be with you every step of the way 😊

Our webshop is open 24/7! Just in case you remember to add something to cart at 3AM 😉 But keep in mind, our team only works on weekdays and will respond to any queries from 9AM to 5PM.

We ensure that complete product descriptions are available on each product page. Just click on the photo and you’ll be redirected to a page containing all relevant information like the materials, fit, and size chart.

  • Credit Card
  • BPI / BDO / GCASH
  • Check our QR Codes here

SHIPPING

Totally! Your orders are lovingly wrapped in sustainable materials, depending on availability:

  • honeycomb eco-bubble wrap
  • sticker printed using soy-based ink
  • honeycomb mailers

Upon check-out, you’ll be given options for your convenience!

Blitz Delivery (Nationwide)

  • Metro Manila 1-2 working days
  • Luzon 2-3 working days
  • Visayas & Mindanao 5-7 working days

Pick-up via Lalamove / Grab (within covered areas)

  • Not available atm :)

Not available at the moment 😞

You’ll be informed once your order has been turned over to the logistics provider:

  • Via GoGo Express

Yes, we can arrange this for you! Kindly get in touch through email (team@thegoodtrade.ph) and provide your complete address with zip code so we can get a quotation for you 😊

REFUNDS & EXCHANGES

Yes we do, as long as these conditions are met.

Shipping rates are inclusive of insurance up to Php500. If you wish to insure the whole package, you need to pay 1% of the total value or Php5 whichever is higher. Send us an email at team@thegoodtrade.ph if you would like to buy shipping insurance for the entire package.

HARDIN CAPSULE COLLECTION

Yes! Our size chart is available here here. We recommend checking the measurements to find your perfect fit. Tops and Swim are true to size. Bottoms have a relaxed fit and run a little big. Size down if you want a tight fit.

At the heart of Hardin is a collection of certified eco-friendly fabrics we spent months researching on.

  • EcoVero™️ is made from responsibly sourced wood pulp, using up to 50% less water and emissions than regular viscose. Soft, breathable, and eco-friendly! 🌿
  • Econyl® is a regenerated nylon made from discarded fabric scraps, fishing nets and industrial plastic waste. It’s durable, high-quality, and helps reduce ocean pollution. 🌊 Learn more about the Hardin Collection here.